As part of MyDoc Pte. Ltd. (“MyDoc”)’s commitment to act with integrity and respect individual privacy, we protect the personal data of our stakeholders, including employees, customers, shareholders, partners, suppliers and other individuals who trust us with information. “Personal data” includes any information, which identifies or locates an individual, or is capable of doing so. To be a trusted business partner, MyDoc continually strives to protect personal data in accordance with applicable laws and regulations and industry standards. To that end, this policy guides how MyDoc collects, uses, stores, transfers and secures personal data.
We may offer forums for the exchange of information among our users. You agree to assume all responsibility for your use of such forums. In particular, you understand that we do not assure the accuracy, reliability, confidentiality or security of information made available through the use of our forums. You should understand that any information you disclose through our user forums will be accessible to the public. You agree that any information you place in user forums will become the exclusive property of MyDoc.
MyDoc maintains permission to gather information on usage, such as numbers of visits, visitor source and visitor activity. This data is collected for the purposes of improving the overall user experience, which includes assisting in creating additional products and services that might be attractive to our users and our partners.
Access to our products are password protected. We strongly recommend that you do not divulge your password to anyone and that you update your credentials on a regular basis. Exercise the utmost personal security in how you handle your password. MyDoc will never ask for your password in an unsolicited phone call or unsolicited email.
Your email address is never used for any purpose other than to communicate with you, either by us or our contracted third-party partners, or on your behalf. Your email may also be used for forgotten password or user account information, and in the future it may be used as a tool for messaging. Unless you opt out, we may also use your email address to send you promotional and marketing materials. MyDoc never shares your email address with external companies, unless we have explicitly contracted them to deliver services on our behalf. Additionally, users may revoke their email permission at any time to opt out of receiving any future information. Simply contact us at: email@example.com.
MyDoc may ask you to participate in use surveys, questionnaires, or polls, to facilitate feedback and input from our users. When you respond to surveys, questionnaires or polls related to our site, this information is collected only as anonymous, aggregated information and is used for statistical purposes and to improve our products and services.
We may place advertisements concerning the products and services of third parties on the interface to our services, so that you see them when you use the services. Unless you opt out, we may also email marketing materials to you. We may receive remuneration from the suppliers of these products and services for placing their advertisements. We may use computerized processes to tailor the advertisements to you or to your use of the system. However, except as described above, we will not disclose, to any third party, any information that identifies you to enable the third party to market products or services to you directly.
Each time you access our services, MyDoc collects the limited information that your browser or app makes available whenever you visit any website or access a third-party service online. Additionally, MyDoc may place internet “cookies” on the computer hard drives of visitors to this website. Information we obtain from cookies helps us to tailor our site to be more helpful and efficient for our visitors. The cookie consists of a unique identifier that does not contain information about you or your health history. We use two types of cookies, “session” cookies and “persistent” cookies. A session cookie is temporary, and expires after you end a session and close your web browser. We use session cookies to help customize your experience on our site, and maintain your signed-on status as you navigate through the features. Persistent cookies remain on your hard drive after you’ve exited from our site, until you erase them or they expire. Persistent cookies will not contain any personal information about you.
This site provides links to sites operated by third parties. MyDoc has no control over the content of such linked sites, and is not responsible for it, or for the effect of your accessing a site through a link on our site. You should assume that any information that does not bear the MyDoc logo is operated by a third party, and you should read the site’s privacy notice before using it.
We have no intention of accepting any information from individuals under the age of 18. If you are not yet 18 years of age, please leave this site immediately. Parents are urged to monitor and supervise their children’s online activity.
We collect health information about you and store it in a personal health record. The health record created is the property of MyDoc, though the health information it contains is your property. We use the information that we collect from you to provide our services to you. For this, we disclose health information to our employees and others involved in providing the care that you need. In addition to this we may use the information for one or more of the following purposes:
To provide information to you that you request from us relating to our services. We may share your health information with other doctors or health care providers who will provide services to you through us.
We may use and disclose health information about you as required for the operation of MyDoc. We may use and disclose this information to review and improve the quality of care we provide, or the competence and qualifications of our professional staff.
To provide information to you relating to other products that may be of interest to you. Such additional information will not be provided where you have opted out from receiving such information.
To inform you of any changes to our website, services or goods and products.
We may use the information to contact and remind you about products and services that you have selected either from us or our partners..
We may also use and disclose this information as necessary for medical reviews, legal services and audits, including fraud and abuse detection and compliance programs and business planning and management.
If you have previously used our services, we may provide to you details of similar goods or services, or other goods and services that you may be interested in. Where you have not opted out in advance, we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Where such consent has been provided it can be withdrawn by you at any time. Third parties may include, but are not limited to, the following:,
your insurers who will require proof of services rendered and/or a medical report before payment is made to MyDoc; or if they are required to authorize services or referrals.
third party service providers who have provided services to you or your physician (e,g x-ray services or lab testing services) in order to obtain test results or for the purposes of issuing invoices.
our “business associates,” such as our associates providing billing service, or performing administrative services for us. MyDoc enters agreements with each of these business associates that requires these service providers to protect confidentiality and security of all information extended to them.
Providers generating psychotherapy Notes (if applicable). We will not use or disclose your psychotherapy notes without your prior written authorization except for the following:
In operating our website it may become necessary to transfer data that we collect from you to locations outside of Singapore for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely. MyDoc protects personal data from loss, misuse, or unauthorized access, disclosure, alteration or destruction. We store personal data, regardless of its form, with security procedures appropriate to the sensitivity of the data. Unfortunately, the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically. Sending such information is entirely at your own risk.
In the event that we sell any or all of our business to a buyer.
Where we are legally required by law to disclose your personal information.
To further fraud protection and reduce the risk of fraud.The other circumstances discussed in this policy.
If you have any questions about this Privacy Statement, our policies and practices, your rights under this statement, and your dealings with the MyDoc, send an email to firstname.lastname@example.org or by mail to the address below:
MyDoc Pte Ltd
101C, Telok Ayer Street,
Dated: 04 May 2017.