Advancing value-based digital healthcare in Asia

MyDoc is changing the way physicians care and patients receive care, to help people live healthier lives and save money.

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Backed by the largest insurers and their brokers

Creating value across Asia’s healthcare ecosystem

We are empowering employers, insurers, providers to improve quality of care at lower cost.

Spend less to achieve better health

MyDoc helps patients recover from illnesses more quickly and avoid chronic lifestyle diseases. As a result, patients face fewer doctor’s visits, medical tests, and procedures, and spend less money on prescription medication as both near-term and long-term health improve.

Achieve efficiency and greater patient satisfaction

Preventative care services let providers spend less time managing chronic diseases. Quality and patient engagement measures improve when the focus is on value of care and health outcomes. With MyDoc, providers reduce the financial risk that comes with capitated payment plans.

Control cost and reduce risk

Healthier populations with fewer claims translates into less drain on payers’ premium pools and investments. Value-based payment also allows payers to increase efficiency by bundling payments that cover the patient’s full care cycle, or for chronic conditions.

One platform coordinating personal healthcare

All your acute, chronic and preventive medical care services on one fully integrated online-to-offline platform.

Personal Care Network

Personal Care Network

Access all the personal and work healthcare information and services from your personal Care Network.

Health data tracking

Health data tracking

Record and track your health data yourself, or automatically from a variety of sources, including health screenings and tracking devices.

Digital health screening

Digital health screening

Look at your health screening lab results and read up on what each marker means before reviewing them with your doctor.

Your own 24/7/365 care team

Your own 24/7/365 care team

It's like having your own personal team of doctors, pharmacists, nutritionists and health coaches, in the palm of your hand.

E-prescription, medical certificates and specialist referrals

E-prescription, medical certificates and specialist referrals

Before, during and after-care, designed and delivered the way it should be. Securely stored and instantly searchable.

Integrated chronic disease management programmes

Integrated chronic disease management programmes

All the information, advice and help you need to take great care of yourself.

Comprehensive features

Designed to enhance the way doctors care and patients receive care.

Case notes

Automatically receive a summary of your consult and treatment plan.

Health diary

Access your personal and family health records anywhere, securely.

E-medical certificates

Receive a valid medical certificate without leaving home.

Health concierge

Patient support and care continuity, on call 24/7.

Automated reminders

Prescription refill and follow-up prompts by our friendly bot.

Lab data integration

Securely view and store your easy-to-understand lab results.

E-prescriptions

Receive a valid medical certificate without leaving home.

Chronic disease management

Patient support and care continuity, on call 24/7.

Health data tracking

Prescription refill and follow-up prompts by our friendly bot.

24/7 access

Securely view and store your easy-to-understand lab results.

Specialist referrals

Receive a valid medical certificate without leaving home.

Claims automation

Patient support and care continuity, on call 24/7.

Personal healthcare 24/7

Get advice from a licensed Singapore clinician for free, any time.

Book an appointment

Schedule time with doctors and specialists with digital concierge.

Personal health advice

Ask health questions, attach photos, get instant medical advice.

Since 2012, MyDoc has been used for

Acid reflux Acne Allergies Asthma Bleeding gums Burns Chronic medication refills Conjunctivitis Constipation Contact dermatitis Cough Depression Diabetes mellitus Diaper dermatitis Diarrhoea Ear pain Eczema Fatigue Fever Gastric pains Fungal infection Haemorrhoids Headaches Heartburn High blood pressure Hyperlipidemia Insect bite Itchy/irritated eyes Joint pains Lower back pain Menstrual irregularities Obesity Oral ulcers Wound infection Red eye Respiratory tract infection Sexual dysfunction Sinusitis Skin inflammation Sleep disturbances Sore throat Sprains Stye Suspected UTI Swollen insect bites Travel medication advice Urinary tract infection Vaginal infection Vomiting Warts White spots Acid reflux Acne Allergies Asthma Bleeding gums Burns Chronic medication refills Conjunctivitis Constipation Contact dermatitis Cough Depression Diabetes mellitus Diaper dermatitis Diarrhoea Ear pain Eczema Fatigue Fever Gastric pains Fungal infection Haemorrhoids Headaches Heartburn High blood pressure Hyperlipidemia Insect bite Itchy/irritated eyes Joint pains Lower back pain Menstrual irregularities Obesity Oral ulcers Wound infection Red eye Respiratory tract infection Sexual dysfunction Sinusitis Skin inflammation Sleep disturbances Sore throat Sprains Stye Suspected UTI Swollen insect bites Travel medication advice Urinary tract infection Vaginal infection Vomiting Warts White spots Acid reflux Acne Allergies Asthma Bleeding gums Burns Chronic medication refills Conjunctivitis Constipation Contact dermatitis Cough Depression Diabetes mellitus Diaper dermatitis Diarrhoea Ear pain Eczema Fatigue Fever Gastric pains Fungal infection Haemorrhoids Headaches Heartburn High blood pressure Hyperlipidemia Insect bite Itchy/irritated eyes Joint pains Lower back pain Menstrual irregularities Obesity Oral ulcers Wound infection Red eye Respiratory tract infection Sexual dysfunction Sinusitis Skin inflammation Sleep disturbances Sore throat Sprains Stye Suspected UTI Swollen insect bites Travel medication advice Urinary tract infection Vaginal infection Vomiting Warts White spots

Personal healthcare platform people like using

93% of users are likely or very likely to use the service again.

Chia Hoe Seng

I tried MyDoc at 2am! The response was instantaneous even though it says it could take up to 30 minutes. To my surprise, it was immediate. It is good to know someone is there to help me with my need any time anywhere as long as there is mobile connectivity.

Chia Hoe Seng,
Partnership Director, Vouch

Kaelynn Tan

I feel very safe using the application. I feel the doctor really understands what I have been experiencing. I find it very convenient. MyDoc helps me save a lot of money and I can use the service in the comfort of my home. The user journey is very smooth and I really like it.

Kaelynn Tan,
Business HR Manager, Aetna

Grace Chew

With MyDoc, there is a chance for customers to access pharmacist advice which is trusted. They can talk to us about their conditions privately any time 24/7. MyDoc helps us achieve the aim of reaching out to customers and being there for them to provide trusted health service.

Grace Chew,
Asst. Pharmacy Practice Manager, Guardian

Dr. Muhammad Faizal

One of the best things I like about it is the ability to do reviews with patients. I don’t have to wait for patients to come to my clinic. I can see them virtually within half an hour. It allows patients to have the opportunity to see a doctor on their own time.

Dr. Muhammad Faizal,
Medical Director, IHP

Rosaline Chow Koo

We have gotten very good feedback from our clients who are using MyDoc. We have integrated MyDoc into our platform so that after each health screening, employees can get a consultation immediately. It has brought down the cost of outpatient healthcare.

Rosaline Chow Koo,
CEO and Founder, CXA Group

Follow-up rates for virtual consults are nearly 6x higher, generating nearly 5x greater savings.

–PwC report on Digital Health ROI, featuring MyDoc.

Find out more

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