MyDoc is changing the way physicians care and patients receive care, to help people live healthier lives and save money.
Backed by the largest insurers and their brokers
Creating value across Asia’s healthcare ecosystem
We are empowering employers, insurers, providers to improve quality of care at lower cost.
Spend less to achieve better health
MyDoc helps patients recover from illnesses more quickly and avoid chronic lifestyle diseases. As a result, patients face fewer doctor’s visits, medical tests, and procedures, and spend less money on prescription medication as both near-term and long-term health improve.
Achieve efficiency and greater patient satisfaction
Preventative care services let providers spend less time managing chronic diseases. Quality and patient engagement measures improve when the focus is on value of care and health outcomes. With MyDoc, providers reduce the financial risk that comes with capitated payment plans.
Control cost and reduce risk
Healthier populations with fewer claims translates into less drain on payers’ premium pools and investments. Value-based payment also allows payers to increase efficiency by bundling payments that cover the patient’s full care cycle, or for chronic conditions.
One platform coordinating personal healthcare
All your acute, chronic and preventive medical care services on one fully integrated online-to-offline platform.
Integrated chronic disease management programmes
All the information, advice and help you need to take great care of yourself.
Personal Care Network
Look at your health screening lab results and read up on what each marker means before reviewing them with your doctor.
Health data tracking
Record and track your health data yourself, or automatically from a variety of sources, including health screenings and tracking devices.
Digital health screening
Look at your health screening lab results and read up on what each marker means before reviewing them with your doctor.
Your own personal care team
It’s like having your own personal team of doctors, pharmacists, nutritionists and health coaches, in the palm of your hand. *MyDoc teleconsultations in Singapore are provided by Heals Clinic.
E-prescription, medical certificates and specialist referrals
Before, during and after-care, designed and delivered the way it should be. Securely stored and instantly searchable.
Comprehensive features
Designed to enhance the way doctors care and patients receive care.
Case notes
Automatically receive a summary of your consult and treatment plan.
Health diary
Access your personal and family health records anywhere, securely.
E-medical certificates
Receive a valid medical certificate without leaving home.
Health concierge
Patient support and care continuity, on call 24/7.
Automated reminders
Prescription refill and follow-up prompts by our friendly bot.
Lab data integration
Securely view and store your easy-to-understand lab results.
E-prescriptions
Receive a medical prescription, have it dispensed, without leaving home.
Chronic disease management
Patient support and care continuity, on call 24/7.
Health data tracking
Prescription refill and follow-up prompts by our friendly bot.
24/7 access
Securely view and store your easy-to-understand lab results.
Specialist referrals
Receive a medical referral without leaving home.
Claims automation
Patient support and care continuity, on call 24/7.
Personal healthcare 24/7
Get advice from a licensed Singapore clinician for free, any time.
Book an appointment
Schedule time with doctors and specialists with digital concierge.
Personal health advice
Ask health questions, attach photos, get instant medical advice.
Since 2012, MyDoc has been used for
Acid reflux
Acne
Allergies
Asthma
Bleeding gums
Burns
Chronic medication refills
Conjunctivitis
Constipation
Contact dermatitis
Cough
Depression
Diabetes mellitus
Diaper dermatitis
Diarrhoea
Ear pain
Eczema
Diaper dermatitis
Fatigue
Fever
Gastric pains
Fungal infection
Haemorrhoids
Headaches
Heartburn
High blood pressure
Hyperlipidemia
Insect bite
Itchy/irritated eyes
Joint pains
Lower back pain
Menstrual irregularities
Obesity
Oral ulcers
Wound infection
Red eye
Respiratory tract infection
Sexual dysfunction
Sinusitis
Skin inflammation
Sleep disturbances
Sore throat
Stye
Suspected UTI
Sore throat
Sprains
Swollen insect bites
Travel medication advice
Urinary tract infection
Vaginal infection
Vomiting
Warts
White spots
Acid reflux
Acne
Allergies
Asthma
Bleeding gums
Burns
Chronic medication refills
Conjunctivitis
Constipation
Contact dermatitis
Cough
Depression
Diabetes mellitus
Diaper dermatitis
Diarrhoea
Ear pain
Eczema
Diaper dermatitis
Fatigue
Fever
Gastric pains
Fungal infection
Haemorrhoids
Headaches
Heartburn
High blood pressure
Hyperlipidemia
Insect bite
Itchy/irritated eyes
Joint pains
Lower back pain
Menstrual irregularities
Obesity
Oral ulcers
Wound infection
Red eye
Respiratory tract infection
Sexual dysfunction
Sinusitis
Skin inflammation
Sleep disturbances
Sore throat
Stye
Suspected UTI
Sore throat
Sprains
Swollen insect bites
Travel medication advice
Urinary tract infection
Vaginal infection
Vomiting
Warts
White spots
Acid reflux
Acne
Allergies
Asthma
Bleeding gums
Burns
Chronic medication refills
Conjunctivitis
Constipation
Contact dermatitis
Cough
Depression
Diabetes mellitus
Diaper dermatitis
Diarrhoea
Ear pain
Eczema
Diaper dermatitis
Fatigue
Fever
Gastric pains
Fungal infection
Haemorrhoids
Headaches
Heartburn
High blood pressure
Hyperlipidemia
Insect bite
Itchy/irritated eyes
Joint pains
Lower back pain
Menstrual irregularities
Obesity
Oral ulcers
Wound infection
Red eye
Respiratory tract infection
Sexual dysfunction
Sinusitis
Skin inflammation
Sleep disturbances
Sore throat
Stye
Suspected UTI
Sore throat
Sprains
Swollen insect bites
Travel medication advice
Urinary tract infection
Vaginal infection
Vomiting
Warts
White spots
Personal healthcare platform people like using
93% of users are likely or very likely to use the service again.
“I tried MyDoc at 2am! The response was instantaneous even though it says it could take up to 30 minutes. To my surprise, it was immediate. It is good to know someone is there to help me with my need any time anywhere as long as there is mobile connectivity.”
Chia Hoe SengPartnership Director, Vouch
“I feel very safe using the application. I feel the doctor really understands what I have been experiencing. I find it very convenient. MyDoc helps me save a lot of money and I can use the service in the comfort of my home. The user journey is very smooth and I really like it.”
Kaelynn TanBusiness HR Manager, Aetna
“With MyDoc, there is a chance for customers to access pharmacist advice which is trusted. They can talk to us about their conditions privately any time 24/7. MyDoc helps us achieve the aim of reaching out to customers and being there for them to provide trusted health service.”
Grace ChewAsst. Pharmacy Practice Manager,
Guardian
“One of the best things I like about it is the ability to do reviews with patients. I don’t have to wait for patients to come to my clinic. I can see them virtually within half an hour. It allows patients to have the opportunity to see a doctor on their own time.”
Dr. Muhammad FaizalMedical Director, IHP
“We have gotten very good feedback from our clients who are using MyDoc. We have integrated MyDoc into our platform so that after each health screening, employees can get a consultation immediately. It has brought down the cost of outpatient healthcare.”
Rosaline Chow KooCEO and Founder, CXA Group
Follow-up rates for virtual consults are nearly 6x higher, generating nearly 5x greater savings.
–PwC report on Digital Health ROI, featuring MyDoc.
